Contact Us

All of us at Bikes Online take pride in our excellent customer service support with extensive experience in all things cycling related. Please feel free to reach us via email, phone or live chat. We will do our utmost best to help you with what you are looking for. 
 
 
Phone - Customer Service: 1-(650)-272-3778  Monday - Friday 9:30am - 5pm PST
 
Office Address: 1450 Technology Lane, Suite 100, Petaluma, California 94954 USA
 
 

Customer Service Hours (Pacific Standard Time)

Days Opening Hours

Monday

 9.30am - 5pm PST

Tuesday

 9.30am - 5pm PST

Wednesday

 9.30am - 5pm PST

Thursday

 9.30am - 5pm PST

Friday

 9.30am - 5pm PST

Weekends

 Closed - Online Orders only. Order will be dispatch next business day

Public Holiday

 Closed - Closed Christmas Day, December 31st & New Years Day

 

Thanksgiving Eve: 9:30am - Noon
Christmas Eve: 9:30am - Noon

 

 

Get in touch with our customer service team