Contact Us

Here at Bikes Online, we pride ourselves on excellent customer service. Please feel free to get in contact with us via email, phone or live chat and we will do our best to help you with what you are looking for. 


Phone - Customer Service: (650) 272-3778

Address: 1450 Technology Lane, Suite 100, Petaluma, California 94954 USA


Customer Service Hours (Pacific Standard Time)

Days Opening Hours
Monday 9.00am - 5pm
Tuesday 9.00am - 5pm
Wednesday 9.00am - 5pm
Thrusday 9.00am - 5pm
Friday 9.00am - 5pm
Saturday / Sunday  Online orders only. Orders will be shipped next business day.
Public Holidays Closed

Closed 25th December, 31st December and 1st January