The goal of our promotion is to lower the total purchase cost, which includes the item cost and shipping, for our customers.
Some certain products, due to their size and/or weight are simply too expensive to ship for free. At this time, the site does not have the capability to specify which products are eligible for the promotion. Therefore, every order will be given free shipping at checkout.
However, some items such as Bikes, Repair Stands, Heavy Racks, Tools, Wheelsets, and others, do not qualify for the offer. In this case, you will receive contact from Bikes Online indicating that the item does not qualify for free shipment. You will be given a shipping quote. You can either accept this quote and continue with your order or you are also welcome to decline this offer and cancel your order.
Additionally, this offer is exclsuively for the 48 US domestic states. Alaska, Hawaii and International locations will receive our standard low ship rate.
If there are any questions, please feel free to contact us in one of the following ways:
The default shipping provider for free shipping is USPS First Class Mail. These shipment typically take 3 days to get to the receipient from the time of shipment. For orders that exceed the service's limitations, depending on the total weight, either USPS Priority or UPS Ground will be utilized.
Plesse note: USPS First Class Mail does not provide tracking number.